Money-back guarantee terms and conditions
These terms apply to the ScriptForge first-month paid subscription guarantee. The guarantee is designed for genuine users who tried the product and do not believe the feedback helped improve their script.
- 1
The guarantee applies only to the first month of a paid Script Forge subscription.
- 2
Free plans, credit packs, competition entries, one-off purchases, discounted trials, renewals after the first month, and App Store purchases are not covered by this website refund flow.
- 3
The refund is limited to 100% of the first monthly subscription payment actually paid through Script Forge checkout.
- 4
Only one guarantee claim may be submitted per customer account, billing customer, or household.
- 5
To qualify, the customer must complete the full refund questionnaire with meaningful, specific answers, including report-by-report feedback for every Script Forge report generated during the covered subscription period.
- 6
Incomplete answers, keyboard-smash text, repeated filler, or responses that do not seriously answer the question will not qualify for an automated refund.
- 7
Script Forge may decline or manually review claims that appear fraudulent, abusive, duplicated, incomplete, or outside the first-month eligibility window.
- 8
Submitting the questionnaire confirms that the customer does not believe Script Forge feedback improved, or could reasonably improve, the submitted script.
- 9
Approved refunds may cancel or downgrade the subscription and may remove paid-plan access from the account.
- 10
Refund timing depends on the payment provider, the customer's bank, and the original payment method.
